Maintenance Supervisor II - Columbia, SC in Columbia, SC for Irmo Chapin Recreation Commission (2024)

IRMO CHAPIN RECREATION COMMISSION

POSITION POSTING

GENERAL STATEMENT OF JOB

Under limited supervision, plans, organizes and directs the maintenance of Irmo Chapin Recreation Commission facilities, grounds, vehicles and equipment, and the upkeep of all recreation properties. Supervises and reviews the work of subordinate maintenance personnel. Performs related supervisory and technical work as required; ensuring compliance with all applicable policies, procedures, regulations, and standards of quality and safety are met Reports to the Superintendent of Operations.

SPECIFIC DUTIES AND RESPONSIBILITIES

ESSENTIAL JOB FUNCTIONS

Plans, organizes and directs the activities of maintenance work crews in the areas of grounds and facilities maintenance, vehicle and equipment maintenance, and the upkeep of all recreation properties, ensuring compliance with all applicable policies, procedures, regulations and standards of quality and safety.

Supervises the work of subordinate supervisors and/or maintenance crewmembers. Supervisory duties include scheduling; instructing; assigning, reviewing and planning work of others; maintaining standards; coordinating activities; participating in employee selection; acting on employee problems, and recommending employee discipline and discharge.

Reviews the work of subordinates for completeness and accuracy; evaluates and makes recommendations as appropriate; offers training, advice and assistance as needed.

Plans, organizes and oversees the implementation of employee safety programs; provides for and evaluates safety training; enforces safety rules and protocols; provides guidance and instruction to subordinates in safety matters as necessary.

Develops and ensures the timely implementation of a preventive maintenance program and maintenance work request system for the upkeep of agency facilities, grounds, recreation properties, vehicles and equipment.

Identifies maintenance problems and makes recommendations for resolution; plans, coordinates and implements corrective action where needed.

Monitors equipment service histories through the preparation of cost analyses and other reports; reviews related reports, records and logs.

Oversees horticultural project planning, coordination and implementation.

Plans, develops and/or designs construction projects as requested.

Coordinates inter-agency resources for maintenance projects; ensures the most cost-efficient and effective use of manpower, work time, equipment and other resources.

Monitors division budget and expenditures; approves purchase requests.

Develops and maintains a record-keeping system to maintain accurate and up-to-date records of maintenance services completed.

Assists subordinates with maintenance duties as necessary to ensure completion of projects in a timely manner.

Coordinates turf management program.

Receives, reviews, prepares and/or processes various records and reports including maintenance records and reports, incident / accident reports, budget reports, time cards, invoices, construction drawings, work orders, architectural / construction plans, performance appraisals, construction reports, inspection reports, and various other records, reports, memos and correspondence.

Refers to policy and procedure manuals, computer manuals, safety manual, equipment manuals, codes and regulations, technical drawings, etc.

Operates a vehicle, truck, bucket truck, grounds and facilities maintenance equipment, and a variety of office equipment such as a computer, printer, typewriter, calculator, copier, telephone, two-way radio, etc.

Uses computer and clerical supplies, various hand and power tools.

Interacts and communicates with various groups and individuals such as the immediate supervisor, other department heads and employees, subordinates, contractors, engineers, architects, other government agencies, consultants, volunteers, vendors, maintenance service providers, and the general public.

Coordinate and lead planning sessions for project development and execution of design and set-up of Holiday Lights displays and lights; manage staffing and other resource needs to maximize potential for successful execution of Holiday Lights electrical, hardware and displays; define project objectives and scope, identifying involvement of internal and external stakeholders; conduct risk analysis to reduce unforeseen obstacles and costs; create detailed schedule, project parameters, and budget expectations; delegate project activities and duties in accordance with team members' strengths and experience; engage in continual learning to remain abreast of industry best practices, new technologies, and emerging standards; collaborate with and lead teams to deliver results on schedule and within budget limits

ADDITIONAL JOB FUNCTIONS

Assists subordinates, other divisions/departments, and other agencies in the planning, set-up and execution of other special events and programs.

Performs general administrative / clerical duties as required, including preparing reports and correspondence, copying and filing documents, answering the telephone, entering computer data, attending meetings, etc.

Performs related duties as required.

MINIMUM TRAINING AND EXPERIENCE

Requires a vocational diploma in facilities maintenance and/or building trade(s), horticulture or related field supplemented by two to five years of responsible facilities / grounds maintenance experience, which has been in a leadership or supervisory capacity, or an equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities. Must possess a valid state Class II driver’s license. Minimum qualifications or standards required. Project management experience is a plus.

TO PERFORM ESSENTIAL JOB FUNCTIONS

Physical Requirements: Tasks involve the regular, and at times sustained, performance of moderately physically demanding work, typically involving some combination of climbing, balancing, stooping, kneeling, crouching and crawling, and the lifting, carrying, pushing and/or pulling of objects and materials of moderately heavy weight (up to 50 pounds), and occasionally heavier objects and materials (up to 100 pounds).

Data Conception: Requires the ability to compare and/or judge the readily observable functional, structural or compositional characteristics (whether similar to or divergent from obvious standards) of data, people or things.

Interpersonal Communications: Requires the ability of speaking and/or signaling people to convey or exchange information. Includes giving assignments and/or directions to subordinates and receiving assignments and/or direction from supervisor.

Language Ability: Requires ability to read a variety of policy and procedure manuals, safety and equipment manuals, computer manuals, budget documents, technical drawings, etc. Requires the ability to prepare reports, records, correspondence, schedules, etc., with proper format, punctuation, spelling and grammar, using all parts of speech. Requires the ability to speak with and before others with poise, voice control and confidence.

Intelligence: Requires the ability to apply rational systems to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; to interpret a variety of instructions furnished in written, oral, diagrammatic, or schedule form. Requires the ability to apply influence systems in managing a crew; to learn and understand relatively complex principles and techniques; to make independent judgments in absence of supervision; to acquire knowledge of topics related to primary occupation. Must have the ability to comprehend and interpret received information.

Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, to follow and give verbal and written instructions; to counsel and teach employees. Must be able to communicate effectively and efficiently with persons of various ages, educational and cultural backgrounds and in a variety of technical languages including facility management / maintenance, automotive maintenance, grounds maintenance, construction, horticulture.

Numerical Aptitude: Requires the ability to add and subtract totals, to multiply and divide, to determine percentages and decimals and to determine time. Must be able to use practical applications of fractions, percentages, ratio and proportion.

Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width and shape, and visually read various information.

Motor Coordination: Requires the ability to coordinate hands and eyes using office and special machinery; to operate motor vehicles and light construction equipment.

Manual Dexterity: Requires the ability to handle a variety of items, keyboards, office equipment, control knobs, buttons, switches, catches, tools, etc. Must have significant levels of eye/hand/foot coordination.

Color Discrimination and Visual Acuity: Requires the ability to differentiate colors and shades of color; requires the visual acuity to determine depth perception, night vision, peripheral vision, inspection for small parts; preparing and analyzing written or computer data, etc.

Interpersonal Temperament: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under stress when confronted with emergency situations or tight deadlines. The worker may be subject to danger or risk to a moderate degree and to tension as a regular, consistent part of the job.

Physical Communications: Requires the ability to talk and hear: (talking: expressing or exchanging ideas by means of spoken words; hearing: perceiving nature of sounds by ear).

PERFORMANCE INDICATORS

Knowledge of Job: Has thorough knowledge of the methods, procedures, and policies of the Maintenance Department as they pertain to the performance of duties of the Maintenance Supervisor. Has thorough knowledge of the organization and of related departments and agencies. Has knowledge of the laws, ordinances, standards, and regulations pertaining to the specific duties and responsibilities of the position. Has knowledge in the areas of park/facility management and maintenance, individual building trades, automotive maintenance, general construction, project management, horticulture, and grounds maintenance. Is able to read blueprints and specifications to complete and/or design job assignments. Is able to help ensure compliance with all laws and regulations and control the activities of the division through effective supervision. Has knowledge of how to apply supervisory concepts and principles; is able to offer instruction and advice to subordinates regarding departmental policies, methods, and regulations. Is able to perform employee evaluations and to make recommendations based on results. Is able to offer training and assistance to subordinates, volunteers, co-workers, and employees of other departments as required. Is able to take the initiative to complete the duties of the position without the need of direct supervision. Is able to plan, organize, and prioritize daily assignments and work activities. Is able to learn and utilize new skills and information to improve job performance and efficiency. Is able to read and interpret technical materials pertaining to the responsibilities of the job. Is able to prepare required reports with accuracy and in a timely manner. Has knowledge of the terminology used within the agency. Has knowledge of how to maintain effective relationships with personnel of other departments, professionals, and members of the public through contact and cooperation. Has knowledge of proper English usage, vocabulary, spelling, and basic mathematics. Has knowledge of how to prepare and monitor project budgets. Has knowledge of modern office practices and technology. Has knowledge of and skill in the use of computers for word processing and records management. Has knowledge of applicable occupational hazards and safety precautions. Is able to operate and demonstrate the use of facility and grounds maintenance equipment with safety. Is able to perform duties effectively despite exposure to temperature/weather extremes, humidity, machinery hazards, dusts, pollen, dirt, noise, electric currents, odors, fumes, vibrations, etc. Has knowledge of how to react calmly and quickly in emergency situations.

Quality of Work: Maintains high standards of accuracy in exercising duties and responsibilities. Exercises immediate remedial action to correct any quality deficiencies that occur in areas of responsibility. Maintains high quality communication and interaction with internal and external entities with whom the position interacts.

Quantity of Work: Performs described Essential Functions and related assignments efficiently and effectively in order to produce quantity of work which consistently meets established standards and expectations.

Dependability: Assumes responsibility for completing assigned work. Completes assigned work within deadlines in accordance with directives, policy, standards and prescribed procedures. Maintains accountability for assigned responsibilities in the technical, human and conceptual areas.

Attendance: Attends and remains at work regularly and adheres to policies and procedures regarding absenteeism and tardiness. Provides adequate notice to higher management with respect to vacation time and leave requests.

Initiative and Enthusiasm: Maintains an enthusiastic, self-reliant and self-starting approach to meet job responsibilities and accountabilities. Strives to anticipate work to be accomplished, and initiates proper and acceptable action for the completion of work with a minimum of supervision and instruction.

Judgment: Exercises analytical judgment in areas of responsibility. Identifies issues or situations as they occur and specifies decision objectives. Identifies or assists in identifying alternative solutions to issues or situations. Implements decisions in accordance with prescribed and effective policies and procedures and with a minimum of errors. Seeks expert or experienced advice where appropriate and researches issues, situations and alternatives before exercising judgment.

Cooperation: Accepts supervisory instruction and direction and strives to meet the goals and objectives of same. Questions such instruction and direction when clarification of results or consequences are justified, i.e., poor communications, variance with established policies or procedures, etc. Offers suggestions and recommendations to encourage and improve cooperation intra- and inter-departmentally.

Relationships with Others: Shares knowledge with managers, supervisors and co-workers for mutual benefit. Contributes to maintaining high morale among all employees. Develops and maintains cooperative and courteous relationships inter- and intra-departmentally, and with external entities with whom the position interacts. Tactfully and effectively handles requests, suggestions and complaints in order to establish and maintain good will. Emphasizes the importance of maintaining a positive image.

Coordination of Work: Plans and organizes daily work routine. Establishes priorities for the completion of work in accordance with sound time-management methodology. Avoids duplication of effort. Estimates expected time of completion of work elements and establishes a personal schedule accordingly. Attends required meetings, planning sessions and discussions on time. Implements work activity in accordance with priorities and estimated schedules.

Safety and Housekeeping: Adheres to all established safety and housekeeping standards. Ensures such standards are not violated.

Planning: Plans, coordinates and uses information effectively to enhance activities and production. Knows and understands expectations regarding such activities and works to ensure such expectations are met. Develops and formulates ways, means and timing to achieve established goals and objectives. Effectively and efficiently organizes, arranges and allocates manpower, financial and other designated resources to achieve such goals and objectives.

Organizing: Efficiently organizes own work and that of subordinate staff. Ensures that personnel understand what results are expected of them, and that each is regularly and appropriately informed of all matters affecting or of concern to them.

Staffing: Works with upper management, where appropriate, to select and recommend employment of qualified personnel. Personally directs the development and training of personnel under charge, ensuring their proper induction, orientation and training.

Leading: Provides a work environment, which encourages clear and open communications. Has a clear and comprehensive understanding of the principles of effective leadership and how such principles are to be applied. Provides adequate feedback to personnel under charge concerning their performance. Commends and rewards personnel under charge for outstanding performance, and takes timely and appropriate disciplinary action as necessary. Exercises enthusiasm in influencing and guiding others toward achievement of established goals and objectives.

Controlling: Provides a work environment, which is orderly and controlled. Coordinates, audits, and controls manpower and financial resources efficiently and effectively. Coordinates, audits, and controls the utilization of materials and equipment efficiently and effectively. Has a clear and comprehensive understanding of established standards, methods and procedures.

Delegating: Assigns duties as necessary and/or appropriate to meet goals, enhance abilities of personnel under charge, build their confidence and assist them in personal growth. Has confidence in personnel under charge to meet new or additional expectations.

Decision Making: Exercises discretion and judgment in developing and implementing courses of action affecting functions under charge. Recognizes when a particular policy, procedure or strategy does not foster the desired result, and moves decisively and explicitly to develop and implement alternatives.

Creativity: Regularly seeks new and improved methodologies, policies and procedures for enhancing the effectiveness of functions under charge. Employs imagination and creativity in the application of duties and responsibilities. Is not adverse to change that supports achievement of goals and objectives.

Human Relations: Strives to develop and maintain excellent rapport with personnel under charge. Listens to and considers their suggestions and complaints, and responds appropriately. Establishes a work environment to promote and maintain mutual respect.

Policy Implementation: Has a clear and comprehensive understanding of policies regarding functions under charge and the function of the organization. Adheres to policies in the discharge of duties and responsibilities, and ensures the same from personnel under charge.

Policy Formulation: Maintains awareness of changes in operating philosophies and policies, and routinely reviews policies to ensure any changes in philosophy or practice are appropriately incorporated into functions under charge. Recognizes and understands the relationship between operating policies and practices and morale and performance. Strives to ensure that established policies enhance same.

DISCLAIMER: This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.